Deposit

We require a deposit of 500€ per person to book any trip which includes a 50€ non refundable service fee.

Final Payment

Once a deposit has been received, and your reservation has been confirmed and acceptedwe will send a final invoice. The outstanding balance of the trip is due 60 days prior to the departure date. For reservations made within 30 days of the trip’s departure, full payment is due at the time of booking.

Payment Methods

Payment must be in Euros, and can be made by debit or credit card (Visa, Mastercard, American Express, or Discover), or via bankwire or Transferwise.

Pricing

Prices on Bike Werkx’s website are displayed in Euros per person, are based on double occupancy, and include taxes other than the local guest tax which is 1,50€ per person, per night.

There is no price adjustment offered for arriving late or departing early from a trip, nor for trip participants who do not bike (“non-riders”).

Cancellation Policy

Bike Werkx has a strict cancellation policy.

To avoid cancellation and trip change costs, please consider adding Travel Protection to your booking. The plan can include coverage for the cost of your airfare. Learn more about Travel Protection Plans.

If you have to cancel your trip for whatever reason, the following terms apply:

  • From 60 to 31 days before start date: loss of deposit (500€)

  • From less than 30 days to trip departure date: entire price of the trip (100%)

Changes for Scheduled Departures Initiated by Guest

Requests to change tour or date of an existing reservation will be accommodated based on availability. If this request is made inside of 61 days prior to departure, a minimum $250 per person late change fee will be applied. The guest is responsible for any additional cancellation fees incurred from hotels, etc. Additionally, the guest must pay any increase in trip price, if applicable.

Bike Werkx Itinerary Changes + Cancellations

Bike Werkx reserves the right to make date, route, activity, and or hotel modifications to any trip. This includes the details of itineraries as they appear on insidetracktours.com. Every effort is made to keep changes to a minimum.

Bike Werkx retains the right to cancel, modify, or delay any tour at any time for any reason. If Bike Werkx cancels the tour, travelers will receive a Bike Werkx Travel Credit for all monies paid.

Bike Werkx is not responsible for any personal expenses incurred due to changes in itineraries or tour cancellations, such as prepaid hotel accommodations or airline tickets. We strongly recommend confirming your trip with Bike Werkx before making any additional travel arrangements.

Travel Protection

Travel Protection Plans safeguard your travel investment, your belongings, and most importantly, you. We always advise travelers to enroll in a Travel Protection Plan in the event you have to cancel or leave your trip, but please note that the plan is non-refundable.

Information is available here with Insuremytrip or here with Allianz Global. Both offer decent coverage and run somewhere between 7 and 10% of the total cost of your trip. In order to receive full benefits of certain plans, protection must be purchased shortly after sending your initial tour deposit.

Travel Services

At the request of guests, Bike Werkx may recommend the services of other companies including hotels, transportation, restaurants, and other services outside the scope of our operations. While Bike Werkx takes care to recommend excellent and reliable external travel organizations, we do not guarantee services provided by these companies and are not liable for issues, or cancellations that may arise.

Children on Tour

To participate on any trip, travelers must be age 17 or older. Please note that minors must be accompanied by an adult. Travelers under the age of 17 are welcome to participate in a Family or Private tour. We are happy to work with you and your family to select the date and destination that will meet your specific needs. Additionally, children who wish to ride an e-bike must be 14 or older.

Travel Documents

If you are travelling from abroad, please note that each guest must obtain a passport and any applicable visas for his or her trip prior to departure. Typically, passports must be valid for at least six months after the tour ends. For citizens of the EU, a valid ID card is generally sufficient.

Traveler Profile

After submitting your deposit, you will receive a Traveler Profile to complete. This profile must be signed and returned to Bike Werkx within 10 days of receipt in order to finalize your trip. The Traveler Profile enables Bike Werkx to secure your bicycle, note dietary restrictions, and recognize any special requests you may have.

Traveler Code

By submitting your deposit and completing your Traveler Profile, you agree to the following Traveler Code:

  • I have chosen a trip that suits my abilities, level of fitness, and state of health.

  • I do not have any physical conditions or disabilities that are a hazard to me or other travelers.

  • I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.

  • I will read all pre-trip materials about clothing, medical requirements, and culture-specific etiquette.

  • I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements, and room preferences. I understand that Bike Werkx will make every effort to accommodate special requests but cannot guarantee they will be met.

  • I will respect the laws and customs of countries visited.

  • I will follow environmental guidelines and regulations while on the trip in accordance with guide direction.

  • I will respect the rights and privacy of fellow guests.

  • I understand that group travel invariably involves compromise to accommodate the diverse desires, travel goals, personalities, and physical abilities of all group members. Bike Werkx guides may be required to improvise and exercise good faith, use discretion, and/or make decisions based upon group consensus. These decisions may not always please each individual, but are intended to satisfy the larger desires of the group.

  • I understand that Bike Werkx reserves the right to refuse service during a tour to anyone whose health or behavior could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the leader determines that the person’s continuing participation may prove detrimental to the individual or the group.

  • I understand a road less traveled means that access to medical facilities and evacuation services may be limited.

  • I understand the weather is out of Bike Werkx’s control.

  • I will always wear a helmet when riding.

  • I will not wear headphones when riding.

  • I will consume alcohol responsibly.

  • I will be responsible for all and any damages made to a hotel room.

  • I will not use my cell phone while riding a bike.

If you do not consent to these regulations, you risk dismissal from the tour and returning home at your expense with no refund for the missed tour portion. Bike Werkx reserves the right to decline or cancel a reservation should the individual’s health or behavior impede the welfare or enjoyment of fellow guests.

Release of Liability

Bike Werkx is not liable for bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; collisions with bicycles, pedestrians, or automobiles; road conditions including but not limited to lack of shoulder and roadway surfaces affected by weather conditions; travel by plane, train, auto, boat, or other conveyance, or by bicycle, ski, horseback, foot, or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations or the adequacy of medical attention once provided.

Guests who fail to provide a signed Release of Liability prior to departure will not be permitted to join the trip and standard cancellation policy will apply.

Limitations of Liability

Bike Werkx is not liable for expenses including meals, transportation, or hotel costs that are not specified as included in the trip cost but may be required to get to or from a trip start or end. Bike Werkx reserves the right to make route and hotel modifications as necessary to improve the quality of a trip or to accommodate the comfort and well being of guests.

Lost Belongings

Bike Werkx is not responsible for loss of passports, tickets, or other documents, or loss of or damage to luggage, personal property, or other passenger belongings. On certain trips you will not always have your luggage with you. Therefore, we urge you to pack carefully and consider leaving valuables at home.

Miscellaneous

While Bike Werkx makes every effort to ensure the accuracy of our publications, we cannot be held responsible for typographical or printing errors, including prices.

Bike Werkx recognizes that some guests may have severe food allergies. We make every effort to ensure that our suppliers are notified and prepared, but cannot guarantee that all requests will be accommodated.

Additionally, guests grant Bike Werkx permission to take photographs or film recordings of trips for promotional and commercial use, without remuneration now or in the future. The guest agrees to assign all right, title, and interest they may have in or to any media in which their name or likeness might be used to Bike Werkx. Guests agree that Bike Werkx may use any testimonials regarding services rendered for promotional and/or commercial purposes without any remuneration now or in the future. Bike Werkx photography within this website is copyrighted by Bike Werkx and may not be reproduced without permission.